SDK Integration

• ★ Is iOS12 supported?
• ★ What Operating Systems and Engines are supported?
• Do you support IPv6 only networks?
• Are there crashes which cannot be captured?
• Is there a way to check if the SDK is embedded correctly?
• Are unique IDs used for MAU counting?

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Features

• ★ Please explain about the different error types.
• What is Crash Rate?
• What is an OOM event?
• How do I get the Webhook URL to use for Slack notifications?
• What are the maximum supported data size for the breadcrumb feature?
• What is the maximum supported size of extended attribute information?

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Troubleshooting

• ★ [Xcode 10 and later] How to use the dsym_upload script to upload dSYM files.
• An error occured, but it is not reflected on the console
• Android native crashes are not being consistently reported
• The console does not display properly
• OpenGL Screen captures do not function on iOS
• OpenGL Screen captures do not function on Android

Price Plan

• ★ How long is the free trial period?
• ★ Is it a problem to release applications with the SmartBeat SDK embedded during this trial period?
• What is MAU?
• What is the support structure after purchase of a paid account?

Account Management

• What are the account types and permissions available?
• I want to share error information with other members.
• I want to change my account password.

Others

• How are the licenses of OSS Software used by the SmartBeat SDK displayed?